Solutions > Application Development > Operation and Business Process Management Automation

Operation and Business Process Management Automation

SVC can help you align and improve your software development processes with IT best practice methodologies such as Agile, Capability Model Maturity Integration (CMMI)®, Control Objectives for Information and related Technology (COBIT)™, and the IT Infrastructure Library (ITIL)® frameworks.

These well-known methodologies make it easier to meet regulatory compliance reporting including Sarbanes-Oxley, Basel II, 21CFRp1, HIPAA and many others. More broadly, they enable a more efficient, effective, low-cost, high-performance IT infrastructure.

The Whole Solution approach employed by SVC’s experts provides everything from initial assessments, education, and process improvement recommendations, to implementation, configuration, training, reporting, and more. SVC’s solutions ensure the process enforcement, repeatability, audit capability you need to achieve your high standards at a low overall cost.

SVC will help your company:

• Integrate and automate process workflows across enterprise roles, business units, technologies, and geographies.
• Drive adoption of a company’s change policies and best practices, such as Agile, CMMi, ITIL, and COBIT.
• Ensure compliance with regulatory mandates, such as Sarbanes-Oxley, HIPAA, and Basel II.
• Create tighter alignment between business and IT.

SVC’s IT process management solutions streamline and more effectively coordinate project processes and communication - across cubicles or continents. Easily implemented, they directly help IT increase quality, gain speed, and lower costs.

Automation

Successful coordination of the activities of various people and teams is at the core of any project. Today coordination is often managed ad hoc: with e-mail, spreadsheets, and even yellow sticky notes. Manual processes are error prone, inefficient, untraceable, and potentially very costly. There's a better way.

Comprehensiveness

SVC can help your company painlessly coordinate the execution of application development activities across the organization, making it possible to:

• Provide faster and more accurate communication to the business
• Optimize information sharing and work distribution across teams
• Improve and optimize processes
• Provide visibility, control and transparency into IT and application development activities
• Automate and enforce processes without interrupting users

Flexibility

SVC can help you enable synchronization, collaboration and execution of multiple IT activities across platforms, silos, and teams:

• Provide faster and more accurate communication to the business
• Incident Management
• Issue & Defect Management
• Coordinated Change Approvals
• IT Provisioning
• Application Development Project Proposal
• Scope Change Requests
• Risk Tracking
• Application Release Management

SVC’s solutions for process management:

SVC can help you enable synchronization, collaboration and execution of multiple IT activities across platforms, silos, and teams:

• Ensure process repeatability and audit capability
• Are quickly deployed
• Offer low total cost of ownership
• Are easy to use for both business and technical users
• Are simple to change as your business needs evolve
• Ensure compliance with your process frameworks (such as CMMI, Agile, CMII, Six Sigma) and regulatory compliance (such as 21CFRp11, HIPAA, Sarbanes-Oxley)